Training

TRAINING

Unlock Your Brand’s Potential with Pure Retail's Training Excellence programs.

Product training and sales training are essential components of Pure Retail's approach to equipping its staff for success. Through comprehensive training programs, hands-on learning, and a customer-centric focus, Pure Retail ensures that its staff excel when engaging with consumers, retail staff, management, and executive-level individuals, ultimately driving sales and fostering customer satisfaction.

TRAINING SOLUTIONS

Bulk

By combining in-store physical group training with online training capabilities, Pure Retail empowers retail staff across South Africa with the knowledge and skills they need to excel in their roles. We are committed to providing accessible, flexible, and effective training solutions to meet the unique needs of your retail team.

One-on-one

One-on-one training provides a highly personalized, efficient, and effective learning experience that caters to individual needs and promotes skill development, confidence building, and deeper understanding of the subject matter. It is a valuable approach for both professional development and educational settings.

Digital

Digital training offers a flexible and scalable solution that empowers all our store staff and RSAs to access online training from anywhere. This accessibility eliminates the barriers of physical location and time constraints, ensuring that every member of our team, regardless of their geographical location, can participate in training sessions.

Sales Staff

The individuals on the front lines, directly interfacing with both the product and customers, possess an intimate understanding of the product's essence and are well-equipped to adeptly qualify sales


With years of experience and a strategic focus on key hiring metrics, we oversee the entire process, encompassing recruitment, allocation, deployment, and comprehensive sales staff training, all to ensure the best-fit sales team for your brand.

Specialists

Sales specialists play a crucial role in building and growing a brand while driving sales by leveraging their product knowledge, targeted approach, relationship-building skills, problem-solving abilities, industry expertise, and ability to advocate for the brand. Their specialized focus and expertise contribute to increased sales, customer loyalty, and overall brand success.

Management

Effective management training is pivotal in ensuring the success of products on the sales floor. Our sales staff and specialists conduct meticulously scheduled one-on-one training sessions with management, leaving no room for knowledge gaps. Indeed, management training on pertinent products stands as an indispensable pillar for achieving product success on the sales floor.

Customer Service, Tech

Support & Returns

Empower both the front-end and back-end teams with the expertise to seamlessly. From adeptly managing returns to providing comprehensive technical support for any inquiries.

Let us unlock your brand’s potential!

Contact Pure Retail today for expert training and sales training services to equip staff for success.

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